Several users have experienced an issue in which Windows 7 hangs at shutdown, either with or without an error message.
Uninstall drivers Try uninstalling any recently installed third-party drivers then restarting. To do this, click the Start button then navigate to Control Panel > System and Security > Device Manager. Right-click any recently installed third-party items and select “Uninstall” then restart.
End processes Processes spawned by some third-party drivers can also hang the shutdown process. Try opening the task manager (control-alt-delete) and ending any processes related to third-party devices or other hardware connected to your computer, then re-attempt the shutdown.
M-Audio audiophile Delta 249 conflict Joepsz, a poster to Microsoft’s TechNet forums, has discovered a fix that involves stopping the “Audiosrv” and “AudioEndpointBuilder” processes associated with the M-Audio audiophile Delta 249, which exhibits a conflict with Windows 7. The fix is as follows:
- Create a .bat file (create txt file and change extention to .bat)
- Right Click on file > “edit” and enter following info:
- net stop “Audiosrv”
- net stop “AudioEndpointBuilder”
- Save file as “Audio stop”(or whatever you want) to your main drive ie: C:\Audio stop
- Open “run” from start menu and enter “gpedit.msc” (without quotes) and hit “OK”
- Now navigate from right pain of window “User Configuration” > “Windows Settings” > “scripts (Logon/Logoff)” > “Logoff”
- From window that opens from clicking “Logoff” Click “Add” then browse to where you saved “Audio Stop.bat” earlier and double click on it.
- Hit “Apply” and close.