Windows 7 Won’t Shut Down: Fixes

Several users have experienced an issue in which Windows 7 hangs at shutdown, either with or without an error message.


Uninstall drivers Try uninstalling any recently installed third-party drivers then restarting. To do this, click the Start button then navigate to Control Panel > System and Security > Device Manager. Right-click any recently installed third-party items and select “Uninstall” then restart.

End processes Processes spawned by some third-party drivers can also hang the shutdown process. Try opening the task manager (control-alt-delete) and ending any processes related to third-party devices or other hardware connected to your computer, then re-attempt the shutdown.

M-Audio audiophile Delta 249 conflict Joepsz, a poster to Microsoft’s TechNet forums, has discovered a fix that involves stopping the “Audiosrv” and “AudioEndpointBuilder” processes associated with the M-Audio audiophile Delta 249, which exhibits a conflict with Windows 7. The fix is as follows:

  1. Create a .bat file (create txt file and change extention to .bat)
  2. Right Click on file > “edit” and enter following info:
    • net stop “Audiosrv”
    • net stop “AudioEndpointBuilder”
  3. Save file as “Audio stop”(or whatever you want) to your main drive ie: C:\Audio stop
  4. Open “run” from start menu and enter “gpedit.msc” (without quotes) and hit “OK”
  5. Now navigate from right pain of window “User Configuration” > “Windows Settings” > “scripts (Logon/Logoff)” > “Logoff”
  6. From window that opens from clicking “Logoff” Click “Add” then browse to where you saved “Audio Stop.bat” earlier and double click on it.
  7. Hit “Apply” and close.

One thought on “Windows 7 Won’t Shut Down: Fixes

  • October 13, 2017 at 3:35 pm

    excellent post, very informative. I wonder why the other specialists of this sector do not notice this. You must continue your writing. I am confident, you have a huge readers’ base already!


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