Windows 7 Reports Wrong Processor, Causes Driver Problems

Some users have reported an issue in which Windows 7 reports an incorrect processor architecture. For instance, the system may identify itself has an AMD-based chipset when an Intel chipset is actually present.

This can cause problems with drivers–if the system installs drivers for the wrong architecture–in addition to other issues.

Fix

This problem can sometimes be fixed by going to your motherboard manufacturer’s website and downloading the latest Windows Vista driver then installing it. If you have problems installing this driver (or any other), try installing it in safe mode via these steps:

  • Right click the driver installation .exe
  • Under “Compatibility” choose “Run this program in compatibility mode….” then choose Windows Vista SP2
  • Choose “Run this program as an administrator” under the “Privilege Level”
  • Click Apply then OK

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