Windows 7

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Some Windows 7 users are experiencing issues in which drivers suggested by Windows Update break functionality with certain devices.

One user, for instance, applied a new driver update–suggested by Windows Update–for his ATI Mobility HD 3650 graphics card, installed in a Lenovo W500. After applying the update, his screen went blank, displaying only the cursor. The system could only be accessed by disabling the graphics card. The fix, in his case, was to apply the alternative drivers for the ATI card, available directly from Lenovo’s site.

So, if you have a problem with a driver included with Windows 7, or installed through the automatic update mechanism, try seeking out alternative drivers from manufacturers’ Web sites — both the manufacturer of your computer, and the manufacturers of specific devices.

Also, note that the presence of antivirus software scanning can block proper installation of drivers that are necessary for device function. Try turning off any antivirus or anti-malware/spyware software temporarily while you install or update device drivers, then turn it back on.

You may also want to try installing your device drivers in admin mode. To do this, right-click the driver installation .exe file (e.g. setup.exe) then select “Run as Admin.” Proceed with installation.

Many Windows Vista-compatible drivers offered on device manufacturer websites work well with Windows 7. Check for any Vista drivers and install them on your Windows 7 system. This procedure is especially useful for users who were running Windows XP or another version of Windows other than Vista before installing Windows 7.

Feedback? info@windowsfixup.com

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Windows 7 may exhibit a variety of issues when waking from sleep. One of the more recently reported issues involves the disappearance of mounted internal or external hard disks when the system is put to sleep (hibernation)–usually hybrid sleep–then woken up.

This issue will likely be resolved by a future update to Windows 7 or new Windows 7-compatible disk driver updates. In the meantime, there are two potential workarounds:

Disable hybrid sleep First, you can simply disable hybrid sleep by going to Power > Advanced > Sleep and turning off “Allow hybrid sleep.”

Turn off SATA Enter your system’s BIOS mode. This is accomplished by pressing a specific key repeatedly as soon as your computer is turned on (or right after it is restarted). For many computers, the key is F8, but it may be F1, F2, F10, the Delete (del) key or the Escape (ESC) key. Consult your computer or motherboard’s manual or try different keys until you find the right one.

Next check your HDD or storage settings. Turn off SATA and reboot normally.

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[UPDATE: A Microsoft TechNet discussion thread is tracking this issue and has the latest updates on potential fixes, along with commentary from Microsoft indicating that the company is working with system manufacturers to resolve this issue.]

Several users have reported an issue in which a blue screen of death (BSOD) accompanied by the error message “Multiprocessor_Configuration_Not_Supported” appears after attempting to install either Windows Vista SP2 or Windows 7.

This error generally indicates that the system has multiple processors, but they are asymmetric in relation to one another. However, many users are receiving the message on systems with only one processor or systems with only one dual-core processors.

A reliable workaround for this issue has not yet been discovered, but, in some cases, a BIOS update may resolve the problem. Here are instructions for updating the BIOS on Intel motherboards, and here are instructions for other motherboards.

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windows-7-logoWindows 7 Build 7021 is the latest build of the new OS, due in final form on October 22nd, to leak to file sharing networks. Users report that the new release provides yet another significant speed boost, along with the following enhancements:

  • Smaller installer
  • Better automatic driver installation (if you had third-party device issues with previous releases, this one may solve some issues)
  • Better graphic performance (perhaps due to new drivers). Several users report a boosted WEI (Windows Experience Index) for various graphics cards and better frame rates in various games.
  • Internet TV Beta 2.0 has been added to Windows Media Center

See all of our Windows 7 coverage.

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