Posted
20 August 2009 @ 1pm

Tagged
Windows 7

Windows 7 Crashes When Unlocking Computer (LSASS Crash)

Some users have reported an issue in which Windows 7 computers that are connected to Active Directory domains crash when users attempt to unlock them. A poster to the Microsoft TechNet discussion forums writes:
“The computer is connected to an Active Directory domain, and I lock it every time I leave my desk. Unfortunately when I [...]


Posted
23 June 2009 @ 4pm

Tagged
Windows 7, Windows Vista, Windows XP

Windows Explorer Crashes: Fixes

Under various versions of Windows, Windows Explorer may repeatedly crash either when certain actions are taken (e.g. right-clicking an item), after several minutes of use, or immediately after the system starts up. In some cases, the following error messages are displayed:

“Windows Explorer has encountered a problem and needs to close”

The first thing you need to [...]


Posted
26 May 2009 @ 3pm

Tagged
News, Windows Server 2008, Windows Vista

Windows Vista/Server 2008 SP2 Released: Update Precautions, Troubleshooting

After a long period of exclusive availability to TechNet and MSDN subscribers, Windows Vista and Windows Server 2008 SP2 has finally been released to the general public. The new release includes:

Windows Search 4.0: “improved indexing and search relevance; helps find and preview documents, e-mail (including signed e-mail messages), music files, photos, and other items on [...]


Posted
19 May 2009 @ 5pm

Tagged
Windows 7

Windows 7 Install Fails/Freezes: More Fixes

We previously reported on some Windows 7 installation issues, including a problem in which the installer states “Setup was unable to create a new system partition or locate an existing system partition. See the Setup log files for more information” (see a fix for that issue here). However, users are now reported a host of [...]


Posted
8 May 2009 @ 12pm

Tagged
Internet Explorer 8, Windows 7, Windows Vista, Windows XP

More Fixes for Internet Explorer Crashes

We previously published a series of methods for preventing and eliminating Internet Explorer crashes. These include disabling add-ons and resetting the browser. We’ve now identified two additional procedures that can, in many cases, prevent crashes from reoccurring.
Kill IEUSER.EXE task Launch the task manager by pressing control-alt-delete, then launch Internet Explorer. Immediately after the browser launches, [...]


Posted
7 May 2009 @ 11am

Tagged
Windows 7

The 7 Biggest Windows 7 RC1 Problems (and Fixes)

The Windows 7 RC1 roll-out, while smooth overall, hit a rough patch with some users. Problems run the gamut, from minor networking issues and gaming hiccups, to more serious boot failures and BSODs. Here’s a look at the top 7 annoyances plaguing early Windows 7 adopters, and the associated fixes.
1. Installation Fails
You won’t get [...]


Posted
23 April 2009 @ 8pm

Tagged
Windows XP

Windows XP SP3 Fails to Boot: Fixes

Several users have encountered a problem in which, after updating to Windows XP SP3, the system will not boot.
Fixes
The first step in fixing this problem is to boot in safe mode. To do this, tap the F8 key on your keyboard repeatedly as the computer is starting up). Select a method of safe [...]


Posted
13 April 2009 @ 3pm

Tagged
Windows 7, Windows Vista, Windows XP

Blue Screen of Death (BSOD) at Startup: Fix

Perhaps one of the most frustrating times to experience a full system crash, accompanied by the blue screen of death (BSOD), is at startup. This issue typically occurs after a major system update or the introduction of some new third-party software or hardware to the system, and may display the error message “0×0000008E.” Fortunately, there’s [...]


Posted
31 March 2009 @ 1pm

Tagged
Windows 7, Windows Vista, Windows XP

Sign That You Have Malware: Flashing Windows Keep Popping Up

Determining whether or not malware is to blame for any given troubleshooting issue can be tricky. Some malware-caused issues manifest as simple application instability, slowness or seemingly random freezes. However, there are a few instances in which malware is a more-than-likely culprit. In this series of articles (“Signs That You Have Malware”), we’ll explore some [...]


Posted
29 March 2009 @ 9pm

Tagged
Internet Explorer 8

Blank New Tabs, Crashing in Internet Explorer: Fix

Several users have reported an issue wherein, after opening several tabs and or windows in Internet Explorer, newly spawned tabs or windows come up blank and non-functional, or do not appear at all. In other words, when some number of tabs or windows is reached, the program (for all intents and purposes) stops functioning. Other [...]


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