Posted
24 August 2009 @ 11am

Tagged
Windows 7

Windows 7 Freezes During Network File Copying

Windows 7 may freeze or hang when the user attempts to copy files across the network. “hetmankp,” a poster to the Microsoft TechNet discussion boards, writes:
“When I attempt to copy large files onto a shared network directory the entire user interface freezes. No response to the mouse or keyboard. Waiting several minutes (i.e. long enough [...]


Posted
24 August 2009 @ 11am

Tagged
Viruses/Malware, Windows 7

Windows 7: “No Internet Access” with Yellow Warning Icon

A number of users have reported an issue in which Windows 7 displays a message indicating that there is “no Internet Access,” accompanied by a yellow exclamation point warning sign, despite the fact that Internet access works properly in all applications.
Fixes
Disable link scanning in antivirus/malware software The number one cause of this issue is [...]


Posted
23 June 2009 @ 4pm

Tagged
Windows 7, Windows Vista, Windows XP

Windows Explorer Crashes: Fixes

Under various versions of Windows, Windows Explorer may repeatedly crash either when certain actions are taken (e.g. right-clicking an item), after several minutes of use, or immediately after the system starts up. In some cases, the following error messages are displayed:

“Windows Explorer has encountered a problem and needs to close”

The first thing you need to [...]


Posted
9 June 2009 @ 4pm

Tagged
Windows 7

Slow Windows 7 Shutdown: Fix

If you are experiencing slow Windows 7 shutdowns, there is an easy way to identify the potential culprit (an antivirus program, driver, or other process).
Navigate to: Control Panel > All Control Panel Items > Performance Information and Tools > Advanced Tools. In some cases, this screen will display the problem files.
Failing that, open the “View [...]


Posted
9 June 2009 @ 3pm

Tagged
Windows 7

Windows 7 Driver Problems? Check for Alternates

Some Windows 7 users are experiencing issues in which drivers suggested by Windows Update break functionality with certain devices.
One user, for instance, applied a new driver update–suggested by Windows Update–for his ATI Mobility HD 3650 graphics card, installed in a Lenovo W500. After applying the update, his screen went blank, displaying only the cursor. The [...]


Posted
27 May 2009 @ 4pm

Tagged
Viruses/Malware, Windows Vista

Windows Vista SP2 Breaks Several Antivirus Programs

Users have reported problems with a number of programs after the update to Windows Vista SP2.
Microsoft provides a list of applications that will lose functionality (either partially or completely) after the update. Among them are a number of antivirus/anti-spyware tools, including:

Avira AntiVir
Spyware Doctor
Trend Micro Internet Security & Virus Buster
Spy Sweeper

Developers will be releasing updated [...]


Posted
6 April 2009 @ 10am

Tagged
Internet Explorer 8, Viruses/Malware, Windows 7, Windows Vista, Windows XP

Antivirus Software Conflicts Can Cause Internet Problems

As we have noted, the presence of two overlapping antivirus or antimalware/spyware/firewall tools can cause various conflicts. Users should install one (and only one) strong anti-virus package and make sure it’s up-to-date.
One problem that can result from the presence of conflicting protection tools is an inability to connect to the Internet. This issue is [...]


Posted
31 March 2009 @ 1pm

Tagged
News, Windows 7, Windows Vista, Windows XP

Protect Yourself Against Conficker in 3 Simple Steps

April 1st is here, and early indications are that the much-ballyhooed Conficker worm is more bark than bite. Aside from a modest increase in junk mail that may be completely unrelated, users have yet to report any rise in infection or other adverse effects. Regardless, there is a drop-dead simple process you can use to [...]


Posted
26 March 2009 @ 10am

Tagged
Internet Explorer 8, Windows 7

Windows 7 Antivirus Software Compatibility

Windows 7 will sport enhanced security measures that should partially eliminate the need for some anti-spyware and antivirus software, but users are still encouraged to run at least one protection mechanism. Users testing pre-release builds of Windows 7 have found that some current antivirus packages are incompatible or cause problems with the new OS, while [...]