Internet Explorer Quits Then Restarts: Fixes

Internet Explorer may suddenly quit then automatically restart when visiting certain websites. This problem can also manifest as a message indicating that Internet Explorer is not working when the user attempts to close the application.


Reset Internet Explorer Settings

  1. Quit Internet Explorer if it is open
  2. Click Start. In Windows Vista, type inetcpl.cpl into the search field and press enter. In Windows XP, select “Run” then type inetcpl.cpl and press ente.
  3. Select the “Advanced” tab
  4. Select “Reset” under “Reset Internet Explorer settings” then press reset again
  5. Retry Internet Explorer and check for persistence of the problem

Disable add-ons Try running Internet Explorer without add-ons.

In Windows Vista: Click Start and type Internet Explorer in the search box then run “Internet Explorer (No Add-Ons)”

In Windows XP: Click Start then navigate to Internet Explorer. Right-click it and select “Browse Without Add-Ons”

If an add-on is causing your problem, you can try disabling it by launching Internet Explorer then going to the “Tools” menu and selecting “Manage Add-ons.” Try disabling all add-ons first then adding them back one-by-one or in groups to identify the culprit.

Test Internet Explorer to verify that it works correctly. If issues still occur, try Method 4.

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