WindowsFixUp » Windows Mobile http://windowsfixup.com Windows 7, XP and Vista Troubleshooting Mon, 28 Mar 2011 12:38:23 +0000 en hourly 1 http://wordpress.org/?v=3.0.5 Windows Mobile Devices Don’t Work with Windows 7: Fix http://windowsfixup.com/2009/04/windows-mobile-devices-dont-work-with-windows-7-fix/ http://windowsfixup.com/2009/04/windows-mobile-devices-dont-work-with-windows-7-fix/#comments Mon, 20 Apr 2009 20:49:04 +0000 admin http://windowsfixup.com/?p=177

windows-mobile-logoSeveral users have reported an issue in which Windows Mobile Devices (HTC, HP, etc.) are not recognized by computers running Windows 7. In many cases, a driver installation error will occur.

Fix

This issue can generally be solved via the following process:

  • Disconnect the device if it is connected
  • Uninstall the Windows Mobile device driver (if it exists) by opening the Control Panel then selecting the Device Manager. Find the proper driver, then right-click it and select “Uninstall.”
  • On the Windows Mobile device itself, go to Start>Settings>Connections>USB to PC and deselect “Enable advanced network functionality.”
  • Reconnect the Windows Mobile device and allow Windows 7 to automatically setup the device

    • You may also need to download and install the Windows Mobile Device Center after performing the above process.

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