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Windows 7 Won’t Shut Down: Fixes

14 May 2009 @ 1pm

Several users have experienced an issue in which Windows 7 hangs at shutdown, either with or without an error message.

Fixes

Uninstall drivers Try uninstalling any recently installed third-party drivers then restarting. To do this, click the Start button then navigate to Control Panel > System and Security > Device Manager. Right-click any recently installed third-party items and select “Uninstall” then restart.

End processes Processes spawned by some third-party drivers can also hang the shutdown process. Try opening the task manager (control-alt-delete) and ending any processes related to third-party devices or other hardware connected to your computer, then re-attempt the shutdown.

M-Audio audiophile Delta 249 conflict Joepsz, a poster to Microsoft’s TechNet forums, has discovered a fix that involves stopping the “Audiosrv” and “AudioEndpointBuilder” processes associated with the M-Audio audiophile Delta 249, which exhibits a conflict with Windows 7. The fix is as follows:

  1. Create a .bat file (create txt file and change extention to .bat)
  2. Right Click on file > “edit” and enter following info:
    • net stop “Audiosrv”
    • net stop “AudioEndpointBuilder”
  3. Save file as “Audio stop”(or whatever you want) to your main drive ie: C:\Audio stop
  4. Open “run” from start menu and enter “gpedit.msc” (without quotes) and hit “OK”
  5. Now navigate from right pain of window “User Configuration” > “Windows Settings” > “scripts (Logon/Logoff)” > “Logoff”
  6. From window that opens from clicking “Logoff” Click “Add” then browse to where you saved “Audio Stop.bat” earlier and double click on it.
  7. Hit “Apply” and close.
Share and Enjoy:

Tagged
Windows 7

14 Comments

Posted by
Nic
13 August 2009 @ 4pm

Thanks so much!!!

Worked perfectly! i have the m-audio 2496.

I installed my anti-virus at the same time and had convinced myself it was that which was causing the problem. Reading this post had the “lightbulb hovering above the head” effect.


Posted by
Colin
27 August 2009 @ 2pm

It worked for me too. Many thanks!


Posted by
Greg Nowlin
14 September 2009 @ 11am

I found this article by random. I had VSS errors in event viewer and thought this was related to a fresh install of Mozy online backup. It turned out that it wouldn’t shutdown after I had installed the soundcard driver! This tip worked!


Posted by
DW
17 October 2009 @ 6am

I am unsure why I am not seeing this issue pointing to Nvidia drivers for GFX cards, but anyone frustrated with a computer that hangs on shutdown; it seemingly completes the shutdown thoroughly and then refuses to power off – IT IS NVIDIA’s drivers. None of them have worked yet. Install them, boot hang; uninstall them none…

I am headed to the developers on this issue now. If we find a solution, I will write something up for others affected until Nvidia solves the issue permanently…

Both W7 and Windows Server 2008 R2 (as you would expect…) are affected… WS08×64 ENT. there is no issue.


Posted by
zoopo
24 October 2009 @ 9pm

I have Windows 7 Home Premium and gpedit.msc is not available in this version. Does anyone know a workaround for the m-audio driver not stopping at shutdown without using a logoff script?


Posted by
Michael Mallett
5 November 2009 @ 6am

They aren’t really fixes tho are they? If you either have to not use the 3rd party drivers and therefore your hardware, or install and uninstall them everytime you use your computer.

This OS has been a massive pile of turd so far. Rubbish


Posted by
brent
8 November 2009 @ 10am

Hi Joepsz, I have the m-audio 2496 soundcard and after installing windows 7 my computer won’t shut down. I’m not a techie guy how in simple terms can I correct the problem?


Posted by
Mini Tech Blog » Windows 7 Beta: Shutdown problem
22 December 2009 @ 3pm

[...] Resolution for M-Audio audiophile Delta 249 conflict. [...]


Posted by
OM
23 January 2010 @ 7am

I too have the same problem with Win7 Ultimate 64bit on a Lenovo T400 7417-CTO model. I have a Conexant audio driver and the event viewer has a critical Kernel power 41 error.

Any help would be much appreciated.


Posted by
Daffy Duck
25 January 2010 @ 10pm

Windows 7 is a crok ‘o shite


Posted by
mahesh
2 February 2010 @ 10pm

let me chk but overall seems to be good enough


Posted by
Correz
11 February 2010 @ 6am

Windows 7 is an over-blown over-hyped pile of rubbish. It only ever looked good because Vista was so abysmally bad (!)


Posted by
anon
26 March 2010 @ 3am

worked just fine, thanks for recieving the gift of education!


Posted by
win 7 sux
1 April 2010 @ 3am

Windows 7 is a massive motherfuckin fail dudes. get xp


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